“Expect the unexpected” is a phrase we can all relate to now – especially business owners and workers.
Over the past year for example, working in a crowded office went from being normal to abnormal, almost overnight. And staying fluid and flexible, will be the way forward in the near future.
Responding to this, tech companies have advanced new platforms to help companies boost productivity, agility, and streamline work processes in uncertain times.
So, what are some of the key trends, and technologies driving these new platforms forward? Here’s a quick rundown on five technologies and ideas that are expected to push things forward in the next 12-18 months.
1. Greater reliance on Intelligent Automation
Intelligent automation (IA) combines machine learning, process automation and artificial intelligence to develop smart business workflows that think, learn, and adapt on their own.
In terms of benefits, IA processes strive to significantly boost productivity (higher, than what can be achieved with a human-only workforce).
Until recently however, IA was rarely adopted commercially. But in today’s remote working world, businesses have stepped-up efforts to increase efficiencies and reduce costs.
Since the start of the pandemic for example, IT departments have had to “double hat” – trouble-shooting tech issues in both the office, and at-home operations.
Covering dual environments has ramped up costs for many businesses – their productivity however, has either mainlined or fallen. Achieving more with less is where IA-led initiatives can make a difference, and more companies are expected to embrace IA in the months ahead.
2. Increased adoption of Cloud native technologies
Even before COVID-19 shook up the world, it was clear that the cloud was the future for businesses of all sizes.
Many SMBs have been slow to take their processes, solutions and software to the cloud however, citing a lack of time or tech know-how.
They will need to address this sooner, rather than later, because widely distributed workforces, and employees working-from-home, will continue to be the business normal for some time.
SMBs will need to move to the cloud asap to ensure their continued productivity and continuity. Why? Quite simply, without the cloud, workers will struggle to access the applications and data they need to complete their tasks.
3. A shift to decentralized security
Cybersecurity is top-of-mind for businesses of all sizes – especially in 2021.
Before COVID-19, many companies focused on building security perimeters around their data centers alone. This was fairly straightforward because it didn’t involve many moving parts. So long as devices stayed within that perimeter, data was secure.
Now, however, with remote workers accessing data from multiple devices (not just their designated work computers), companies need to refocus their security efforts and build them out to address each individual device.
Security systems must now protect the business from all access points, not just a centralized data center.
On the surface, this looks like a major task.
Cloud technology however, has made this easier for businesses of all sizes. Advanced solutions from tech giants such as VMware and Cisco can be built directly into the cloud environment to offer protection to all users and applications, and not just the entity as a whole.
4. Dependence on 5G & Wi-Fi 6
With video conferencing the “go-to” option for nearly all business meetings today; reliable and stable internet connectivity is a must.
Whereas glitches in the system caused minor inconveniences before, they could now, potentially impact a company’s productivity, efficiency, and bottom line in a major way.
If you’re unfamiliar with these technologies, Wi-Fi 6 connects you to the internet — but with a bunch of added technology to make it more efficient.
These technologies were designed to mitigate issues associated with putting a bunch of devices on the same network.
Wi-Fi 6 allows routers to converse with more devices at one time, schedule multiple check-ins with the router, and convey data to several devices within the same network. When you combine all these features, the result is stronger connections across a larger number of devices.
5G is the latest generation mobile network. Like previous generations, 5G connects virtually everyone and every device.
However, thanks to several improvements, it delivers optimal data speeds, increased reliability, ultra-low latency, increased availability, huge network capacity and a more uniform user experience. Should Wi-Fi 6 fail for whatever reason, 5G should be available to back it up.
5. A greater need for streamlined communications
“Gone remote” doesn’t just apply to companies and businesses – schools, sports clubs, medical offices – and everyone in between – are also conducting most of their business online right now.
As a result, individuals are bombarded with electronic communications from various angles.
Teachers want to communicate with parents via phone and text message. Coworkers communicate via email. Doctors, health coaches, lawyers and therapists all use secured apps or private message.
Given this diversity, notifications often get lost in the digital clutter, or ignored entirely which isn’t great for connecting with customers, colleagues, club members, condo residents, parents and students, and more.
Finding a streamlined, more uniform way to reach employees and customers (bypassing email, social media or SMS) is an alternative that could appeal to many businesses and organizations.
NotifyMe steps up to meet this challenge. NotifyMe is a simple-to-use, feature-rich platform that enhances the communication process between groups and organizations.
It boasts rich attachment capabilities, spamless technology, real-time metrics and proximity-based communications.
NotifyMe is also segmentation and personalization friendly. Users can create dynamic groups – to define groups within a business – to ensure that people only receive communications that are relevant to them.
NotifyMe also has an automatic translation feature. In an increasingly multi-lingual workforce, this feature can give your business a leg up. Send out communications in your native language and have peace of mind that the recipients will receive it in theirs.
For small businesses, the auto-translate feature levels the playing field, as before, only larger enterprises could afford translation services. Now, translation services are not only affordable, but also, they’re part of a complete productivity package.
With the workforce going digital, it’s not a matter of if you should adopt the above five tech trends but when. Take the first step toward increased productivity, and sign-up for a NotifyMe trial now.